Terms & Conditions
Last updated: March 12, 2025
1. Introduction
Welcome to OpenBookStore ("we," "our," or "us"). These Terms & Conditions ("Terms") govern your use of our yacht charter services and the website at openbookstore.sbs (the "Service") operated by OpenBookStore.
By reserving a charter or using our Service, you consent to be legally bound by these Terms. Should you not agree with any section of these terms, you are not permitted to use the Service.
2. Service Overview
OpenBookStore offers an array of high-end yacht charter services, which include, but are not limited to:
- Day-long yacht hires
- Evening cruises
- Company retreats
- Exclusive gatherings
- Extended charters
Our services are provided based on their availability and suitable weather conditions. We have the authority to alter or cease services without prior notice.
3. Booking and Reservations
3.1 Booking Process
To reserve a charter, you are required to:
- Be at least 18 years of age
- Supply accurate and complete details
- Submit the necessary deposit as outlined in your reservation confirmation
- Accept these Terms & Conditions
3.2 Confirmation
Confirmation of your booking occurs once payment is received and our written confirmation is issued. We retain the discretion to decline service to anyone.
3.3 Availability
All charters depend on the availability of vessels and favorable weather conditions. Efforts will be made to fulfill your preferred scheduling requests.
4. Payment Terms
4.1 Pricing
All quoted prices are in € and include all applicable taxes unless stated otherwise. Prices can be adjusted without prior notice.
4.2 Payment Schedule
- Deposit: 50% of the entire charter fee is required at the time of booking
- Balance: Must be paid 48 hours prior to the departure of the charter
- Extra charges (if any): Due after the conclusion of the charter
4.3 Payment Methods
Payments can be made using major credit cards, bank transfers, and certified cheques. Our payments are processed using secure and encrypted systems.
5. Cancellation and Refund Policy
5.1 Customer Cancellations
- More than 72 hours before departure: Full refund minus transaction fees
- 24-72 hours before departure: 50% of the amount is refundable
- Less than 24 hours before departure: Non-refundable
5.2 Weather Cancellations
In case our captain assesses that weather conditions are not safe, we will:
- Propose a new charter date at no extra charge
- Issue a full refund in case of inability to reschedule
5.3 Mechanical Issues
Should there be any mechanical issues with your allocated yacht, we'll make efforts to provide a fitting replacement. If substitution isn't possible, a complete refund will be given.
6. Safety and Conduct
6.1 Safety Requirements
Passengers are obligated to:
- Adhere to all instructions from the crew
- Wear safety gear when specified
- Disclose any health conditions that could impact their safety
- Stay within designated spaces on the yacht
6.2 Prohibited Items
Certain items are prohibited onboard:
- Glass bottles
- Unlawful substances
- Weapons or firearms
- Excess beverages beyond reasonable consumption
- Pets (unless previously approved)
6.3 Conduct
Behavior of passengers should be courteous. We reserve the right to end a charter earlier without a refund if passenger behavior is hazardous or disrupts other guests.
7. Liability and Insurance
7.1 Our Liability
Our financial responsibility is restricted to the amount you've paid for the charter. We won't be held accountable for:
- Injuries caused by passenger negligence
- Theft or destruction of personal belongings
- Indirect, consequential, or exemplary losses
- Delays arising from weather or events beyond our control
7.2 Insurance Coverage
Our organization carries comprehensive marine insurance that covers our vessels and their operation. It's the responsibility of passengers to have their own personal and travel insurance.
7.3 Assumption of Risk
By utilizing our charter services, you accept that maritime activities possess inherent dangers and you take on personal accountability for your safety and protection.
8. Modifications and Itinerary Changes
We retain the right to adjust itineraries, paths, or timetables due to weather, safety concerns, or operational necessities. We will endeavor to arrange comparable alternatives if changes are made.
9. Force Majeure
Our firm is not responsible for interruptions, cancellations, or variations stemming from situations not under our control, including, but not limited to:
- Extreme weather
- Natural catastrophes
- Government directives
- Port shutdowns
- Unforeseen mechanical breakdowns
10. Privacy and Data Protection
The handling of your private data comports with our Privacy Policy. By engaging with our services, you consent to our data collection and usage as laid out in the Privacy Policy.
11. Intellectual Property
The creative content on our website, such as written content, imagery, trademarks, and logos, is legally protected. Unauthorized reproduction, distribution, or creation of derivative works is prohibited without explicit written consent.
12. Governing Law
The applicable laws of Germany shall govern these Terms. Any disputes will be resolved in the judicial courts of Hamburg, Germany.
13. Changes to Terms
We reserve the authority to update these Terms periodically. Notice of any changes will be given on our website with the date of the latest revision. Continual use of our services reflects agreement to the revised terms.
14. Contact Information
If you have any inquiries regarding these Terms & Conditions, please reach out to us at:
OpenBookStore
Marina Point
Hamburg 20457
Germany
Phone: +49 40 1234 5678
Email: [email protected]